resilience

Customer Satisfaction Questionnaire

Dear Customer,

Thank you for taking the customer satisfaction survey. This survey aims to enhance our customer experience. It should take less than five minutes of your time to complete.

Please rate your satisfaction level with each of the following statements:

On a scale from (1 to 5), where (5) means completely satisfied and (1) means completely dissatisfied. You can also answer I don’t know / Not applicable (N/A) if no previous experience For the aspect being evaluated.

I Dont know
Not Applicable
N/A
Completely Dissatisfied
Completely Satisfied
1
2
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4
5
How would you rate the overall effectiveness of project meeting in achieving its intended outcomes? *
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5
N/A
Was the project well planned and launched? *
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5
N/A
How efficient and effective was communication between sponsor , project manager, and team members? *
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5
N/A
Did reports and project status sent on a regular time basis? *
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5
N/A
Did the project delivered according to the planned schedule? *
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5
N/A
How satisfied are you with the deliverables that were submitted? *
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5
N/A
What is your general satisfaction with achieving the project objectives? *
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5
N/A
Is the staff capacity sufficient for the project? *
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5
N/A
How satisfied are you with the relevant knowledge of the project team? *
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5
N/A
How satisfy are you with Resilience Project manager? *
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5
N/A
How satisfy are you with Resilience Account Manager? *
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5
N/A
How well does your Account Manager communicate with you and keep you informed? *
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5
N/A
How do you Rate Resilience Company compared to other projects in cybersecurity field? *
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5
N/A
Would you recommend Resilience for other organizations interested in cybersecurity services? *
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10
N/A
Do you wish that certain things in the project had been implemented in a different way than they were implemented? *
Do you have any suggestions for improvement of our product / service provided? *